NHTSA Complaint #723894 — 1995 GMC SIERRA

WHEN I FIRST TOOK TRUCK TO GMC SERVICE DEPT. I WAS TOLD A BOLT FELL OUT OF STEERING (SOMEWHERE IN SHAFT). THE SERVICE STAFF ATTEMPTED TO PLACE A TEMPORARY BOLT IN UNTIL THE ORDERED BOLT CAME IN. THIS FAILED; THE TEMP BOLT WOULDN'T GO IN. I WAS TOLD TO BE VERY CAREFUL DRIVING UNTIL FIXED. THE NEXT DAY THE BOLT CAME IN; THEY ATTEMPTED TO PUT IT IN. THEY TOLD ME IT WOULDN'T GO IN; IT WAS STIPPED. A NEW "SHAFT LINK" HAD TO BE ORDERED. AGAIN, I WAS TOLD TO BE VERY CAREFUL IN DRIVING. NEXT DAY I WAS CALLED IN. THEY REPLACED PART. THIS COST ME $335.87 WHICH I FELT I SHOULDN'T HAVE TO PAY. WHEN I QUESTIONED IT I WAS TOLD IT'S NO LONGER UNDER WARRANTY AND IS MY COST. I WROTE THEM A CHECK FOR THE TOTAL ! *AK