NHTSA Complaint #723719 — 1997 MAZDA MPV

ON FOUR OCCASSIONS MY STEERING WHEN GOING FROM A COMPLETE STOP TO CHANGING LANES TO THE RIGHT LANE AND THEN CORRECTING BACK TO THE LEFT, GOT STIFF AND WOULD NOT TURN. SUBSEQUESTLY THIS LAST TIME I ENDED UP ON THE SHOULDER OF A BUSY FREEWAY DURING RUSH HOUR. I TOOK THE CAR IN AGAIN AS I HAD TWO TIMES PREVIOUSLY, TO HAVE THEM TELL ME THAT THEY WERE ABLE TO DUPLICATE THE PROBLEM, AND FIND THAT OTHER 1997 MADZA MPV'S ALSO REACTED THE SAME. IT WAS A "NORMAL STEERING FUNCTION". I HAVE TWO SMALL CHILDREN AND I CAN NOT AFFORD TO HAVE THEIR SAFETY JEOPORDIZED. I HAVE COMPLAINED TO MAZDA ON TWO OCCASSIONS AND THEY CLAIM THERE IS NOTHING I CAN DO. I KNOW THAT IF I HAVE HAD THIS HAPPEN FOUR TIMES, SOMEONE ELSE HAS HAD TO HAVE IT HAPPEN, ESPECIALLY WHEN WE WERE ABLE TO MAKE IT HAPPEN ON THE OTHER MPV'S THAT WERE TESTDRIVEN. *AK