NHTSA Complaint #723657 — 1992 FORD EXPLORER

AFTER PURCHASING THIS UV FROM A DEALER.PAYING TOP DOLLAR FOR THIS EDDIE BAUER UV,I HAVE HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. COULD NOT GO MORE THAN 60 MILES AN HIUR,UV WAS SHAING SO BAD. OIL LEAKING ,BRAKES BAD. IT WAS BANDAIDED T SELL I AM SURE. A 8 YEAR OLD CAR WITH ONLY 52,000MILES AND IN THIS HORRIBLE REPAIR CONDITION,IS ALMOST SUSPECT TO INQUIRE Y OF A ODOMETER TURN BACK, LUCKILY I BOUGHT INS, TOOK TO A FORD DEALERAND HAD REPAIRS TOTOALLING ALMOST $2500.OF WHICH I HAD TO PAY $800. OUT OF MY OWN POCKET. THE BRAKES NEEDED TO BE WORKED ON, THER WERE 3 RECA;LLS WHICH WERE TAKEN CARE OF. THE ENGINE WAS NEEDING SEALS AND MUCH MORE . THE DRIVER SEAT BELT IS BROKE,NOW AND THE ENGINE IS NOW LEAKING AGAIN AND I HAVE TO PUT A QT. OF OIL EVERY WEK. THE CAR IS BASICALLY UNSFAE TO DRIVE,BETWEEEN THE BRAKES AND THE ENGINE LEAKING OIL,WHICH I WAS TOLD IF IT GOT INTO THE GEAR BOX,IT WOULD START A FIRE. THIS WAS THE WORDS OF THE FORD DEALER.WHRE I HAD THE UV SERVICED. RECENTLY I NOTICED AN ARTICLE IN THE NEWSPAPER COMMENTING ONTHE FROD GASKET FLAW.I HAVE BEEN TRYING FRO DAYS TO CALL THEIR TOLL FREE NUMBER FOR INFROMATION LINE ALWAYS BUSY. THEY DO RECALL SOME OF THIS MODEL.IDONT KNOW WHERE TO TURN TO ANY MORE I HAVE 3 CHILDREN AND AM CONCERNED ABOUT THEIR SAFTEY,A SINGLE MOTHER WITH NO INCOME OTHER THAN 900.. AMONTH FROM WORKMASN COMP. CANT AFFORD ANYMORE REPAIRS NEEED HELP TO WHERE I NEED TO GO, I FEEL THE UV IS NOT SAFE AND I FEEL THAT THE ODOMETER MAY HAVE BEEN SET BACK, THE DEALERS WHERE I PURCHASED ARE TIRED OF HERING MY COMPLAINTS. THEY WORKED ONTHE UV ONCE, BUT NEVER GAVE ME A LIST OF WHAT WORK THEY DID AFTER HAVING THE CAR IN THEIR SHOP FOR 10 DAYS. I WOULD LIKE MY MONEY BACK,BUT I WILL HAVE TO PROVE THE CAR IS NOT SAFE . TELL ME WHAT I CAN DO. I CAN FGAX YOU ALL THE COPIES OF REPAIR WORK THAT WAS SERVICED ON THIS CAR IN FEB. IF YOU NEED THEM IT MAY HELP U MAKE A DESICION AS TO WHERE I TURN TO NEXT. PLEASE RESPOND WHAT DO I DO??*AK