NHTSA Complaint #723158 — 1994 FORD THUNDERBIRD

I, AS WELL AS MY FAMILY HAVE DEALT WITH FORD MOTOR COMPANY FOR AS LONG AS I CAN REMEMBER, HOWEVER I MUST SAY THIS OCCURENCE IS AN OUTRAGE! I HAVE HAD MULTIPLE PROBLEMS WITH MY CAR RECENTLY. I HAVE A 94 FORD T BIRD THAT I BOUGHT LAST YEAR AND HAVE JUST BEEN CONTACTED BY LETTER THAT THERE IS A RECALL ON THE 94 T BIRD FOR THE HEADS. THIS THROUGHLY EXPLAINS TO ME WHY THE CAR HAS BEEN IN THE SHOP THREE TIMES OVER A SHORT PERIOD OF TIME. MY MECHANIC HAS CHECKED FOR A RADIATOR LEAK BECAUSE THE COOLENT LIGHT IS ON AND I'M CONTINUOUSLY LEAKING COOLENT. I HAVE HAD A TRANSMISSION SPECIALIST LOOK AT MY CAR FOR POSSIBLE TRANSMISSION FAILURE BECAUSE OF THE WAY THE CAR IS DRIVING THE TRANSMISSION WAS SERVICED TO TRY A FIX THIS MOST INCONVENIENT PROBLEM. THE CAR WAS IN THE SHOP ANOTHER TIME FOR THE EXACT SAME PROBLEM. THREE BILLS HAVE BEEN PAID SPECIFICALLHY BECAUSE OF LEAKING COOLANT. SINCE I DON'T RELIGIOUSLY KEEP RECEIPTS I ONLY HAVE ONE, WHICH ONLY PUTS ME OUT ABOUT 650.00 BECAUSE OF A RECALL FROM FORD MOTOR CO THAT SAYS THE COOLENT IS LEAKING OUT THROUGH THE HEADS BASICALLY DESTROYING MY CAR ENGINE. THIS DOES NOT ACCOUNT FOR THE NUMBER OF TIMES I HAVE HAD TO PULL OFF THE ROAD AND LET MY CAR COOL DOWN BECAUSE OF OVERHEATING. I HAVE BEEN GIVEN TWO OPTIONS BY THE COMPANY. THE WILL REPAIR THE HEADS WITH MANUFACTURED HEADS AND GIVE ME A 12 MONTH WARRANTY OR IF I WAIT MORE THAN 5 DAYS FOR THE SERVICES THEY WILL GIVE ME A 3000.00 DOLLAR GIFT CERTIFICATE TO BUT A NEW CAR THAT I CAN'T AFFORD AND POSSIBLY THE BOOK VALUE OF MY CAR. THE LOVELY 3000.00 GIFT CERTIFICATE TO THE CAR I CAN'T AFFORD OR THE REPAIRS ARE THE ONLY REALISTIC OPTIONS I SEE HERE. WHAT THIS MEANS IS MY CAR IS ONLY GOOD TOR 12 MORE MONTHS UNDER WARRANTY AFTER REPAIRS TO AN ERROR ON THEIR END. I THOUGHT FORDS WERE SUPOSSED TO LAST LONGER THAN THAT, BESIDES I WON'T EVEN HAVE THE CAR PAID FOR IN 12 MONTHS. I HAVE NO OPTIONS HERE BUT TO REJECT THEIR PROPOSAL AND THEY HAVE LOST A VERY VALUABLE FAMILY OF CUSTOMERS