NHTSA Complaint #723067 — 1998 DODGE GRAND CARAVAN

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Fire Vehicle Towed

Complaint Details

ODI Number	723067
Vehicle	1998 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	April 23, 2000
Date Filed	May 31, 2000
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

I HAVE CONTACTED CHRYSLER ON SEVERAL OCCASIONS REQUESTING THEM TO STATE IN WRITING THE CAUSE OF THE FIRE. THEY WILL NOT TELL ME THE CAUSE; HOWEVER, THEY ARE REAL QUICK TO STATE THAT THEY ARE NOT RESPONSIBLE. THIS IS A NEWER VEHICLE WITH ALL ORIGINAL COMPONENTS INSTALLED DIRECTLY FROM THEIR ASSEMBLY PLANT. ALL I KNOW IS THAT WE WERE DRIVING THE VEHICLE A FIRE STATED IN THE ENGINE AND I WAS WITHOUT A VEHICLE FOR OVER TWO WEEKS. I AM GETTING NOTHING BUT THE RUN AROUND FROM THIS COMPANY. THEY ARE TRYING TO AVOID MY REQUESTS. I HAVE CONTACTED YOUR OFFICE THREE TIMES ONCE VIA PHONE AND ONCE VIA INTERNET AND HAVE YET TO HEAR ANYTHING. IT HAS NOW BEEN 30 DAYS SINCE YOUR AGENCY WAS ORIGINALLY CONTACTED. KINDLY HELP IN A TIMELY FASHION. *AK

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