NHTSA Complaint #722892 — 1995 FORD WINDSTAR

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	722892
Vehicle	1995 FORD WINDSTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 15, 2000
Date Filed	May 31, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

ON 5-15-00 I BROUGHT MY WINDSTAR BACK TO THE DEALER BECAUSE IT CONTINUED TO LOSE COOLANT. I WAS TOLD THAT IT WAS THE HEAD GASKET AND THAT ALL COSTS WOULD BE COVERED BY FORD DUE TO AN EXTENDED WARRANTY. WHEN I PICKED MY CAR UP IT DIDN'T SEEM TO ENGAGE INTO GEAR PROPERLY. ON RETURNING HOME(1/2 MILE) I CALLED THE DEALERSHIP TO REPORT THE PROBLEM. I RETURNED THE VAN AND WAS TOLD THAT THE TRANSMISSION WAS GONE AND WOULD COST ALMOST $3,000.00 TO REPAIR. I HAVE SINCE CONTACTED FORD AND MUST NOW WAIT FOR TWO BUSINESS DAYS BEFORE I WILL BE CONTACTED BY THE DEALER. *AK

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