NHTSA Complaint #722725 — 1996 FORD TAURUS

MY WINDSHIELD HAS DEVELOPED A HAZE BETWEEN THE LAMENATION AND GLASS, AS DIAGNOSED BY THE DEALER. THE ONLY SOLUTION WAS TO REPLACE THE WINDOW. THIS CONDITION MAKES THE VIEW SEVERELY BLURRED WHEN ONCOMING HEADLIGHTS AND/OR SUN IS INVOLVED. IT IS MUCH LIKE SHINING LIGHT THROUGH A PRISM. GLASS ON A VEHICLE SHOULD LAST THE LIFETIME OF THE VEHICLE, AND NOT GO BAD. THIS CREATES A SERIOUS VISUAL HAZARD. I WOULD HOPE THAT THIS WARRANTS AN INVESTIGATION TO PROVIDE CONSUMERS LIKE MYSELF SOME SORT OF REPLACEMENT/RECALL OPTION. FURTHER, IF A WINDSHIELD CANNOT WITHSTAND THE TEST OF TIME, I HAVE LOST FAITH IN ITS INTEGRITY DURING AN ACCIDENT. TO SAY THE LEAST, FORD HAS PRODUCED A "LEMON" PRODUCT, AS AGAIN...GLASS SHOULD NOT GO BAD. *AK