NHTSA Complaint #722519 — 1996 PONTIAC GRAND AM

UNDER WARRANTY, REPORTED THE TRUNK AND REAR SPOILER FOR WATER LEAKAGE. EVERY TIME DEALER ANSWER, RESEALED TRUNK. AT 5TH ATTEMPT TO REPAIR LEAK OWNER REQUESTED SPOILER TO BE REPLACED DEALER REFUSED TO REPLACE, OWNER FRUSTRATED. 2. ENGINE CONSUMES 1 QUART OF OIL EVERY 1500-3000 MILES DEALER RESPONDS WITH NO PROBLEMS. 2ND ATTEMPT DEALER PERFORMED OIL CONSUMPTION TEST RESULTS: NO PROBLEM, OWNER REPORTS STILL CONSUMES OIL AT SAME RATE. 3. CLUTCH: OWNER REPORTED THAT IT WAS DIFFICULT TO SHIFT OUT OF 1ST AND 3RD GEAR DEALER RESPONDED NO PROBLEM DRIVETRAIN. ALL REPORTED DURING WARRANTY PERIOD. OWNER CONTINUES TO DRIVE VEHICLE ALTHOUGH PROBLEM STILL CONTINUES. DEALER SERVICED VEHICLE OVERFILLED ALL FLUIDS OWNER DID NOT DISCOVER PROBLEM UNTIL AFTER 500 MILES OF DRIVING OWNER INFORMED DEALER THAT THEY WOULD BE RESPONSIBLE FOR DAMAGES TO VEHICLE AT A LATER DATE DUE TO PRE MATURE WEAR. CURRENT: 30000 LATER ENGINE CONTINUES TO CONSUME OIL AT HIGHER RATE APP. 1000 MILES 1 QT OF OIL , CLUTCH BURNED OUT AT 62000 MILES CURRENTLY IN SHOP AND GMAC WILL NOT REPAIR IN LUE OF PROIR SERVICE HISTORY. *AK