NHTSA Complaint #722413 — 1996 FORD EXPLORER

THE BROKEN INTERIOR DOOR HANDLE MAY HAVE BEEN BROKEN FOR A LONG TIME BUT, BECAUSE OF THE CHILD SAFETY LOCK FEATURE BEING ACTIVATED IT WASN'T NOTICED UNTIL THE CHILD SAFETY LOCK WAS DEACTIVETED ONLY TO FIND THAT THE DOOR HANDLE WOULD NOT OPEN THE DOOR. UPON DISASSEMBLY, I FOUND THE PLASTIC CAM THAT UNLOCKS THE LATCH OF THE DOOR TO BE CRACKED OFF RENDERING THE HANDLE USELESS. AS FOR THE TRANSMISSION, THE PREMATURE AND EXPENSIVE FAILURE SHOULD BECOME A RECALL ITEM FOR FORD AS I HAVE FOUND THAT MANY OWNERS OF THIS TYPE VEHICLE ARE EXPERIENCING PROBLEMS OF GREAT FINANCIAL CONSEQUENCE AND POSSIBLE TRAGIC HEALTH CONSEQUENCE.. I'D SAY A DISPORPORTIONATE NUMBER OF EXPLORER OWNERS ARE ENCOUNTERING SIMILAR TRANSMISSION FAILURES. THE LIFE THREATENING CONDITION OF A BAD TRANSIMISSION COULD HAVE LED TO A LOCK-UP OR UNEXPECTED RAPID DECELERATION AT HIGHWAY SPEEDS WHICH COULD HAVE ROLLED THE TRUCK. INTERNAL COMPONENTS WERE BADLY SCARRED AND IRREPAIREBLY DAMAGED. INITIAL SYMPTONS WERE HESITATION ON ACCELLERATION AT SHIFT POINTS FORD ISSUED SEVERAL SERVICE BULLETINS TO ADDRESS THESE SYMPTOMS BUT NEVER RECALLED THE DEFECTIVE PRODUCT.*AK