NHTSA Complaint #722189 — 2000 CHEVROLET SILVERADO

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	722189
Vehicle	2000 CHEVROLET SILVERADO
Component	SUSPENSION
Date of Incident	January 1, 2000
Date Filed	May 19, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THE TRUCK STARTED A VIBRATING/SHAKING AT HIGHWAY SPEEDS AT ABOUT 1000 MILES. I HAVE BEEN PUT OFF AND OUTRIGHT LIED TO ABOUT THE PROBLEM. AT TIMES IT IS SO SEVERE THAT IT WILL CAUSE THE CD PLAYER TO SKIP. THREE DIFFERENT DEALERS ACKOWLEDGE THE PROBLEM IS COMMON TO THESE TRUCKS. CHEVROLET CUSTOMER SERVICE HAS TRIED TO BLAME THE DEALERS FOR INACTION, BUT I HAVE A LOCAL DEALER THAT HAS BEEN AUTHORIZED BY CHEVY TO TRY DIFFERENT SHOCKS, SPRINGS ETC. TO SOLVE THE PROBLEM ON OTHER TRUCKS, AND HAS HAD SOME SUCCESS. I ONLY WANT THEM TO TRY TO DO SOMETHING SINCE NOTHING HAS BEEN DONE UP TILL NOW. THE VIBRATION CAN BE DANGEROUS SINCE IT SOMETIMES STARTS WITHOUT WARNING. MY WIFE WILL NOT DRIVE THE TRUCK AT HIGHWAY SPEEDS.*AK

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