NHTSA Complaint #722152 — 1993 FORD THUNDERBIRD

I CONTACTED YOU BACK IN MARCH BECAUSE OF MY THUNDERBIRD'S EARLY ENGINE HEAD GASKET FAILURE,AND MY MANY LETTER'S AND PHONE CALLS TO FORD WHICH WENT UNANSWERED . I HAVE NOT RECEIVED ANY SATISFACTION IN MY COMPLAINTS. IN FORD'S FIRST RECALL OF THEIR 3.8L HEAD GASKET FAILURE MY CAR WAS NOT INCLUDED THE REASON BEING THAT IT IS A REAR WHEEL DRIVE VEHICLE, THE CARS BEING RECALLED WERE FRONT WHEEL DRIVE VEHICLES. I ARGUED THAT IT WAS THE SAME ENGINE WITH THE SAME PROBLEM WHY COVER ONLY CERTAIN MODEL'S. NOW I HAVE READ THAT FORD IS AGAIN GOING TO EXTEND WARRANTIES AND COVER REPAIR BILLS FOR THIS PROBLEM IN THUNDERBIRDS AND COUGARS WHICH WERE NOT INCLUDED IN THE FIRST PROGRAM. THEY STATE THAT DUE TO MANY COMPLAINTS THEY WILL NOW COVER THIS ENGINE IN REAR WHEEL DRIVE VEHICLES. I AGAIN PHONED CUSTOMER SERVICE AT FORD ONLY TO BE TOLD AGAIN THAT IT DID NOT INCLUDE MY THUNDERBIRD BECAUSE IT IS A 93. I ASKED WHEN MY CAR WAS ACTUALLY PUT IN SERVICE, AND WAS TOLD APRIL4,1993, WHEN MY HEAD GASKET FAILED IT WAS NOT EVEN SEVEN YEARS OLD WHICH IS THE AMOUNT OF YEARS THAT THEY ARE EXTENDING THE WARRANTY FOR THIS PROBLEM. THE MILEAGE ON MY CAR WAS ALSO WAY BELOW THE AVERAGE MILES ON OTHER CARS THAT THIS HAPPENED TO. THE AVERAGE BEING 65,000. MY ORIGINAL QUESTION IS STILL THE SAME ISN'T THE PROBLEM A DEFECTIVE ENGINE, AND IT SHOULD'NT MATTER WHETHER IT'S A 93 OR 94. FORD IS STATING THAT THE ENGINE IS A PROBLEM, BUT WON'T STAND BEHIND IT. THANK YOU FOR YOUR TIME WITH THIS .*AK