NHTSA Complaint #721772 — 1996 FORD ESCORT

WHILE DRIVING CAR, THE VEHICLE STOPPED PULLING. WHEN CHECKED, I WAS TOLD BY THE INSPECTOR THAT THE CLUTCHES IN THE TRANSMISSION WERE BURNT OUT. HE TOLD ME IT WOULD COST $27OO TO REPAIR. I CONTACTED FORD ABOUT THE EXTENDED WARRANTY I PURCHASED ON THE CAR WAS NO GOOD BECAUSE I SURPASSED THE MILEAGE. WHAT THEY DIDN'T TELL ME WAS THAT THE CAR IS INITIALLY COVERED FOR THE FIRST 100,000 MILES AND THE EXTRA WARRANTY I PURCHASED WAS TO GIVE ME AN EXTENSION OF 60, 000 MILES OR WHICHEVER COMES FIRST. I FEEL AS THOUGH FORD SHOULD REPLACE MY TRANSMISSION AT NO COST TO ME BECAUSE THE LIFE OF THE TRANSMISSION SHOULD BE LONGER THAN IT LASTED. I HAVE EVEN FINISHED PAYING FOR THE CAR YET. *AK