NHTSA Complaint #721567 — 1995 FORD WINDSTAR

THIS IS THE SECOND TIME THIS ENGINE HAS STARTED TO SMOKE HEAVY. I PAID ONCE BEFORE TO HAVE A NEW HEAD GASKET AND HEADS PUT IN. FORD SEND OUT A LETTER FOR DEFECTED HEADS AND GASKETS BEFORE. I CALLED UP FORD AFTER RECEIVING THIS LETTER AND WAS REFUNDED MY MONEY FOR HEAD JOB. 7 MONTHS LATER THIS SAME VAN, JUST QUIT RUNNING SO I TOOK IT TO A FORD DEALERSHIP. THEY JUST SAID IT WAS A LOOSE CLAMP,AND SEND ME ON MY WAY. THAT SAME DAY THE ENGINE CHECK LIGHT CAME ON, THE REASON FOR THIS I DON'T KNOW BECAUSE EVERYTIME I TOLD THEM ABOUT THE LIGHT,THEY JUST TELL ME IT'S A SENSOR. I NEVER COULD GET THIS FIXED SINCE I BOUGHT THE VAN. NOW THIS VAN IS SMOKING FROM THE TAILPIPE AGAIN WITH THE PROBLEM AS BEFORE SO I CALLED FORD AGAIN AND WAS TOLD THER WAS NOTHING THEY COULD DO FOR ME SINCE THEY ALREADY REIMPURSED ME MY MONEY ONCE BEFORE. ALL I WANT IS TO GET PROBLEM FIXED,CONSIDERING FORD KNOWS THAT THIS PROBLEM ON THIS SPECIFIC VAN EXISTS. *AK