NHTSA Complaint #721359 — 1996 DODGE RAM VAN

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	721359
Vehicle	1996 DODGE RAM VAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 14, 2000
Date Filed	April 18, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

THE TRANSMISSION LOCKED INTO 2ND GEAR AND STALLED WHILE GOING 60 MPH ON THE HIGHWAY. POWER STEERING WAS LOST AND GETTING THE VAN ACROSS 3 LANES OF CITY TRAFFIC WHILE LOSING SPEED WAS VERY DIFFICULT. COMPLETE TRANSMISSION NEEDED TO BE REPLACED W/ REPAIRS AT OWNERS COST. ONLY 6 MONTHS OVER 3 YR. WARRENTY AND ONLY 12,000 MILES ON THE 36,000 MILE WARRENTY. CHRYSLER WOULD NOT TAKE RESPOSIBLITY EVEN WHEN WE HAD THE VAN INTO A CHRYSLER DEALER THE MONTH BEFORE COMPLAINING THAT SOMETHING WAS WRONG WITH THE TRANSMISSION. THEY RETURNED THE VAN SAYING THERE WAS NO PROBLEM. *AK

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