NHTSA Complaint #721316 — 1996 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	721316
Vehicle	1996 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	April 7, 2000
Date Filed	April 18, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IA

Consumer Description

FAILURE OF HEAD GASKETS ON ENGINE, RESULTING IN REQUIRED REPLACEMENT OF THE ENTIRE ENGINE. SAME ENGINE THAT FORD IS CURRRENTLY REPLACING IN 1994 AND 1995 MODEL YEAR WINDSTARS, FOR THE SAME REASON - PREMATURE FAILURE OF HEAD GASKETS. FORD WILL NOT REIMBURSE FOR THE COST OF REPAIRS OF THIS ENGINE, ALTHOUGH IT IS PERFECTLY CLEAR THAT IT HAS FAILED FOR THE SAME REASONS AS THE 1994 AND 1995 MODEL YEAR. FORD HAS ADMITTED TO THIS PROBLEM BEING PRESENT, YET IS NOT TAKING ANY ACTION TO RECTIFY THE SITUATION FOR OWNERS OF VEHICLES WITH THE SAME ENGINE INSTALLED IN NEWER MODEL YEARS. *AK

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