NHTSA Complaint #721136 — 2000 CHEVROLET SILVERADO

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	721136
Vehicle	2000 CHEVROLET SILVERADO
Component	SUSPENSION
Date of Incident	April 6, 2000
Date Filed	April 12, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

WHEN VEHICLE DRIVEN 62-65 MPH OR AT HWY SPEEDS, STEERING WHEEL WILL SHAKE AND VIBRATE. CONDITION WORSENS WHEN VEHICLE IS DRIVEN OVER BUMPS OR ROUGH CONDITIONS.VIBRATION WILL CONTINUE, ONCE STARTED, UNTIL THE VEHICLE IS STOPPED. STARTNG OVER SOMETIMES WILL FIX THE PROBLEM. THE DEALER REP DECRIBED THE PROBLEM AS "STEERING DITHERS" AND SAID THEY COULD NOT FIX. GAVE ME THE CHEVORLET CUSTOMER SERVICE NUMBER. CURRENTLY I AM TOLD THE 'AVM' FORM CHEVEROLET (DAN SATELLO) WILL CONTACT ME IN TWO WEEKS. NO OFFER MADE TO ASSIST ME IN THE MEAN TIME, IN ANY FORM. I DID ASK FOR A RENT CAR AND WAS REFUSED, ALSO ASKED IF IT WAS SAFE TO DRIVE AND RECIEVED NO ANSWER. THE DEALER NOTE ON MY REPAIR RECEIPT WAS "NO PROBLEM AT THIS TIME" AND "COULD NOT DUPLICATE THE PROBLEM". *AK

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