NHTSA Complaint #721053 — 1995 FORD MUSTANG

DRIVING AT 25MPH THE ENGINE STARTED SMOKING AND THE TEMP INDICATOR LIGHT CAME ON. PULLED DIRECTLY INTO SERVICE AND WAS TOLD THAT THE HEAD GASKET HAD BLOWN. PERSONALLY VISITED MY DEALER(100 MILES FROM BREAKDOWN) AND THEY THOUGHT IT WAS COVERED( BECAUSE OF A RECALL ON 3.8 ENGINES FROM FORD. HE HAD A BRAND NEW CLAIM ON A MUSTANG ON HIS DESK AND SAID THEY WERE HAVING SO MANY PROBLEMS THAT THE PARTS WOULD NOT BE AVAILABLE FOR 3-4 WEEKS. I CALLED ANOTHER FORD DEALERSHIP WHERE IT WAS BROKEDOWN AND THEY SAID THE REPAIR WAS NOT COVERED ON MUSTANGS YET SHE SAID THEY MAY EVENTUALLY BE INCLUDED BECAUSE OF THE NUMEROUS PROBLEMS WITH THE MUSTANGS ALSO. SHE ASSURED ME THAT I WOULD BE REIMBURSED IF A RECALL WAS TO HAPPEN. THE CAR HAS A DOCUMENTED SERVICE RECORD. I TAKE GOOD CARE OF IT. IN MY OPINION THE 3.8 ENGINE ITSELF IS THE PROBLEM. I KNOW THE DETERMINATION WAS FRONT WHEEL DRIVE CARS ONLY BUT I FEEL BECAUSE OF MOST PROBLEMS COMING FROM THEM. THEY ACCOUNT FOR MOST CARS MANUFACTURED TODAY. REAR WHEEL DRIVE(MUSTANG) WAS PROBABLY RULED OUT BECAUSE OF FEWER REPORTS OF PROBLEMS. I LIKE FORDS. I HAVE OWNED AND DRIVEN MANY OF THEM. THIS IS A FORD PROBLEM. *AK