NHTSA Complaint #720747 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	720747
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 22, 1999
Date Filed	March 29, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

WE HAD TO REPLACE OUR ENGINE THIS PAST SUMMER DO TO CRANK AND BEARING DAMAGE. WE HAVE BEEN IN COMMUNICATION WITH FORD REGARDING THESE PROBLEMS. WE REPLACED THE TIMING COVER GASKET IN MAY 1999 (THE HEAD GASKET WAS REPLACED IN MAR 1998) AND THREE WEEKS LATER THE ENGINE WENT DUE TO LOWER CRANK AND BEARING DAMAGE. WE THOUGHT THIS WOULD BE TAKEN CARE OF WITH THE EXTENSION OF 7 YRS/100,000 MILES BUT WHEN WE TOOK THE PAPERWORK IN, THEY SAID THAT IT WASN'T DUE TO THE HEAD GASKET PROBLEM. WE HAVE PULLED ADDITIONAL INFORMATION ON THE INTERNET REGARDING THE MANY PROBLEMS WITH BOTH THE TIMING COVER/HEAD GASKETS GO OUT AT THE SAME TIME OR SHORTLY AFTER HAVING ONE OR THE OTHER REPAIRED. THEY DENIED OUR CLAIM COMPLETELY. WE THINK HAVING THESE GASKETS REPAIRED SO CLOSE TOGETHER WAS NO COINCIDENCE. ANY HELP YOU COULD OFFER US WOULD BE APPRECIATED. *AK

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