NHTSA Complaint #720735 — 1994 FORD TAURUS

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	720735
Vehicle	1994 FORD TAURUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	February 28, 2000
Date Filed	March 29, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

JUNE 1997 I WAS TOLD BY A 2 DIFFERENT MECHANICS ..ONE FROM PENSKE AUTO IN MILFORD MA, THE OTHER FROM BERADI AUTOMOTIVE IN MILFORD ...AFTER BRINGING IN A CAR FOR A PROBLEM WHERE MY CAR WOULD RUN HOT AT IDLE...THAT MY HEAD GASKET WOULD EVENTUALLY FAIL BECAUSE OF THIS PROBLEM. PENSKE WENT SO FAR TO BELIEVE IT ALREADY HAPPENED AND MY BLOCK WAS CRACKED. THEY RECOMMENDED TAKING THE CAR TO A FORD DEALER FOR CHECK UP. ON 6/16/97, WITH ODOMETER SHOWING 53123 MILES, I TOOK THE CAR TO VALLEY FORD IN MILFORD. I TOLD THEM PENSKE THOUGHT THE BLOCK WAS CRACKED. THEY INVESTIGATED AND SAID THIS WASN'T THE CASE. TO MY COMPLAINT THAT THE ENGINE RAN HOT AT IDLE, WITH A FLICKERING OIL LITE ONLY AT IDLE THEY CLAIMED THE GETTING HOTTER AT IDLE WAS CHARACTERISTIC OF THAT MAKE AND THE LITE FLICKERING WAS DUE TO A "SENSITVE LITE". THEY FOUND NOTHING WRONG. THE CAR CONTINUED TO RUN HOT AT IDLE, SOMETIMES SMELLING. I TOOK THE CAR TO BERADI AUTOMOTIVE AND THEY REITERATED SOME DAY MY HEAD GASKET WOULD FAIL AND THEY HAVE "REPLACED A BUN. *AK

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