NHTSA Complaint #720710 — 1995 FORD MUSTANG

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	720710
Vehicle	1995 FORD MUSTANG
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 6, 2000
Date Filed	March 28, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I AM FAITHFUL IN PREFORMING THE NECESSARY PREVENTATIVE MAINTENANCE STEPS ON MY FORD MUSTANG. THE HEAD GASKET FAILURE AT ONLY 92,000 MILES IS UNACCEPTABLE. FORD RECENTLY CONTACTED WINDSTAR OWNERS BECAUSE OF PREMATURE FAILURE OF HEAD GASKETS ON 3.8 LITER ENGINES. BUT THEY HAVE NOT INCLUDED THE MUSTANG. WHEN I GO ON THE INTERNET AT YAHOO MESSAGE BOARDS REGARDING FORD I FIND MANY MORE FORD CUSTOMERS COMPLAINING OF THE SAME PROBLEM. I FEEL THAT FORD HAS MANUFACTURED A DEFECTIVE PRODUCT THAT IS PRONE TO PREMATURE FAILURE AND THEY SHOULD PAY FOR ALL REPAIRS. TO DATE THEY HAVE REFUSED TO REIMBURSE ME FOR THE +$1,900 REPAIR BILL. I WOULD LIKE FOR THE DOT TO INQUIRE AS TO THE NUMBER OF REPORTED AND/OR REPAIRED HEAD GASKETS ON 3.8 LITER ENGINES AND DETREMINE WHY FORD HAS NOT INCLUDED THE MUSTANG. *AK

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