NHTSA Complaint #720541 — 2000 FORD EXPEDITION

ON ENGINE START, AT 1,935 MILES THE OIL PRESSURE GAUGE DROP TO ZERO AND THE "ENGINE OIL" LIGHT ILLUMINATED. I TURNED THE ENGINE OFF TO CHECK THE OIL LEVEL ON THE DIP STICK. THE DIP STICK INDICATED BELOW "MIN". I POURED 3 QTS. OF OIL IN THE ENGINE AND DROVE TO THE NEAREST DEALER TO HAVE SERVICE. THE DEALER WAS NOT FULLY STAFFED SINCE IT WAS A SATURDAY. I ADDED 2 MORE QTS. OF OIL AND DROVE HOME. I RETURNED TO THE DEALER ON MONDAY FOR A LEAK CHECK. THE SERVICE TECHNICIANS FOUND NO LEAKS BUT ADDED ANOTHER 3 QTS. OF OIL. I WAS TOLD TO WATCH THE OIL LEVEL AND THAT FORD COULD DO NOTHING UNTIL THE ENGINE IS "BROKEN IN" WHICH IS AT 7,500 MILES. 1 DAY LATER I RETURNED TO THE DEALERSHIP WITH A "BLUISH/GRAY" SMOKE COMING FROM THE TAILPIPE. THE ASST. SERVICE MANAGER SAID THAT WAS A GOOD SIGN BUT TO CONTINUE WATCHING THE OIL UNTIL 7,500 MILES AT WHICH TIME THEY WOULD BE ABLE TO START MONITORING THE ENGINE. *AK