NHTSA Complaint #720325 — 1995 DODGE CARAVAN

I WAS DRIVING WHEN I HEARD A METALLIC CRUNCH AND SUDDENLY I COULD NOT TURN THE WHEEL IN ANY DIRECTION. I MANAGED TO PARK.. THE PULLEY WAS BROKEN AND THE BELT WAS OFF .FORTUNATELY I HAD STOPPED TO PICK UP MY DAUGHTER .WE HAD TO TRAVEL ON I 95 S AND WOULD HAVE BEEN GOING AT LEAST 60 MPH. THIS WAS VERY EXPENSIVE FOR ME BECAUSE WE WERE ON OUR WAY OUT OF TOWN FOR A FAMILY EMERGENCY AND I HAD TO TAKE THE ONLY RENTAL CAR WHICH WAS AVAILABLE $277. HAVE MY CAR TOWED $80. AND PAY FOR REPAIRS $255..THE DEALER ACTS AS THOGH THIS IS A COMMO OCCURENCE AND SOMETHING TO BE EXPECTED.. I HAVE BEEN DRIVING FOR ABOUT 40 YEARS AND NEVER HAD THIS HAPPEN I ALSO HAVE A WATER LEAK UNDER THE DRIVERS MAT AND FROM THE ROOF INTO THE STORAGE AREA IN THE BACK .THEY ALSO AC LIKE THIS IS PERFECTLY NORMAL AND TOLD ME I NEED TO TAKE IT TO A PLACE THAT CHECKS OUT LEAKS AND PAY .*AK