NHTSA Complaint #720186 — 1997 DODGE DAKOTA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	720186
Vehicle	1997 DODGE DAKOTA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 5, 1997
Date Filed	May 3, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

ON 2/27/2000 I FILED A COMPLAINT WITH NHTSA. MY PROBLEM BEING MY TRANSMISSIOM WILL NOT ENGAGE PROPERLY. WHEN IT IS SHIFTED FROM PARK TO DRIVE THE VECHICLE MAY HESITATE AND NOT MOVE THEN VIOLENTLY SLAM INTO GEAR. ON ONE OCCASION MY NEICE SETTING IN THE BACK SEAT HEAD WAS SLAMMED INTO THE REAR WINDOW GLASS AS THE VECHICLE LURCHED FORWARD. I HAVE A VIDEO TAPE OF THE TRANSMISSION FAILING TO PROPERLY ENGAUGE. I WAS ABLE TO REACH IN THE BACK SEAT TAKE THE CAMERA OUT OF THE CASE INSERT THE BATTERY FILM AND SHOOT A VIDEO OF THE TRUCK SETTING IN GEAR THEN VIOLENTLY LURCHING FORWARD. THE DEALER SERVICE MANAGER SAID ON THE SERVICE ORDER "CANNOT DUPLICATE SITITION. I SHOWED HIM THE VIDEO AND HE ADMITTED I HAVE A PROBLEM BUT HE COULDNT HELP ME BECAUSE CHRYSLER WOULD NOT REIMBURSE HIM. *AK

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