NHTSA Complaint #720158 — 1996 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	720158
Vehicle	1996 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	March 12, 2000
Date Filed	March 15, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OR

Consumer Description

THE CHECK ENGINE LIGHT CAME ON AND WE TOOK IT TO THE LOCAL DEALER, WHO CHECKED IT AND DISCOVERED THAT THE HEAD GASKETS HAD BLOWN AND THAT THE TIMING COVER GASKET AND THE FRONT ENGINE GASKET WERE NEEDING TO BE REPLACED AS WELL. AND WE SUSPECT THAT THE TRANSMISSION IS ALSO GOING OUT. WE TALKED WITH THE SERVICE ADVISOR WHO TOLD US THAT IT WAS NOT PART OF THE RECALL ISSSUED BY FORD MOTOR CO. WE CONTACTED BILL AT FORD MOTOR CO. EMPLOYEE NUMBER 2556 AND HE ALSO INFORMED US THAT THERE REALLY WASN'T ANYTHING THAT THEY COULD DO AS IT WASN'TCOVERED UNDER THE EXTENDED WARRANTY JUST ISSUED BY FORD MOTOR CO. WE HAVE LOOKED ON THE WEB AND HAVE DISCOVERED NUMEROUS OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THEIR 1996 FORD WINDSTAR. WE WOULD LIKE SOME HELP IN THIS MATTER. THANKYOU THE ESTIMATED COST FOR ALL REPAIRS ARE $2000.00. *AK

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