NHTSA Complaint #719718 — 1999 DODGE DURANGO

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	719718
Vehicle	1999 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	February 14, 2000
Date Filed	March 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

ENGINE LOCKED UP-MANUFACTURER SAYS DUE TO IMPROPER MAINTENANCE IE.NO OIL & FILTER CHANGES REGULARLY..HAS BEEN DRIVEN APPRX 60 MILES PER DAY TO COLLEGE...MILES PUT ON IT ARE HIGHWAY MILES..HAVE RECIEPTS OF ALL OIL & FILTER CHANGES..APPRX EVERY 5000 MILES..FEDERAL MAINT SCH AND CHRYSLERS SHOWS FOR THAT TYPE OF DRIVING EVERY 7500...CHRYSLER WILL NOT FIX DENIED WARRANTY FOR IMPROPER MAINT EVEN THOUGH THEY WERE SHOWN RECIEPTS...THEY MORE OR LESS CALLED US LIERS...DEALERSHIP WAS SURE CHRYSLER WOULD OKAY WARRANTY REPAIR...SLUDGE BUILDUP WAS IN FILTER OIL WAS BLACK...A2 MECHANICS HAVE TOLD ME IF SOMETHING CAUSED MOTOR TO GET HOT IT WOULD BURN THE OIL MAKE IT BLACK AND WHEN IT COOLED DOWN LOOK LIKE SLUDGE....WE CANNOT AFFORD TO REPAIR THIS OURSELVES..WE PAID ENOUGH FOR VEHICLE AND WERE ASSURED OF A GOOD WARRANTY...DAUGHTER DRIVES THIS AUTO TO SCHOOL SO I AM SURE TO MAKE SURE EVERYTHING IS OKAY AND KEEP THE OIL CHANGED IN IT..WE HAVE A DODGE AVENGER AND HAD 2 DAKOTAS WITH NO PROBLEMS..SO WE DO KANOW HOW TO TKE CARE OF OUR AUTOS...WE HAVE A 93 BLAZER WITH 114,000 MILES ON IT WE MUST BE DOING SOMETHING RIGHT....PLEASE HELP US....*AK

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