NHTSA Complaint #719509 — 1996 DODGE NEON

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) issue reported to NHTSA

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Complaint Details

ODI Number	719509
Vehicle	1996 DODGE NEON
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Date of Incident	November 1, 1999
Date Filed	March 1, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

IT WOULD BE NEXT TO IMPOSSIBLE TO DESCRIBE EACH PROBLEM. ALL PROBLEMS THAT I HAVE LISTED ARE COMPLETELY TRUE. I CAN SAY WITH COMPLETE CERTAINTY THAT THE PROBLEMS OCCURRED AFTER THE 75000 MILE WARANTY I BOUGHT WAS OVER WITH THE EXCEPTION OF THE EGR VALVE WHICH THE DEALER REPLACED JUST TO HAVE IT FAIL AGAIN. ALSO THE DEALER REPLACED THE O2 SENSOR WHICH AGAIN IS FAILING AGAIN. THE HORN/AIRBAG SENSOR WAS ALSO REPLACED BY THE DEALER. PLEASE NOTE THAT ALL REPAIRES BY THE DEALER WAS (A) BEFORE THE WARANTY HAD EXPIRED, AND (B) I HAD TO CALL CHRYSLER AND COMPLAIN JUST TO HAVE THOSE THINGS FIXED. I HAVE HAD THE CAR CHECKED BY AN AUTHORIZED DEALER SO I KNOW THESE PROBLEMS TO EXIST. THE DEALER, INSTEAD OF FIXING MY CAR, WHICH THEY WON'T DO, THEY TRIED TO GET ME TO TRADE IT IN ON ANOTHER NEW VEHICLE. MY WIFE AND I COULD NOT BE MORE DISSATISFIED WITH A "NEW CAR" THAN WE ARE WITH THIS ONE. BELIEVE ME, IF WE WERE TO HAVE KNOWN ABOUT THIS CAR'S TRACK RECORD, WE WOULD HAVE NEVER HAVE PURCHASED IT. I GUESS THATS ALL I HAVE, THANK YOU.R *AK( DOT NUMBER: TIRE SIZE: P1856014 )

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