NHTSA Complaint #719481 — 1996 DODGE NEON

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	719481
Vehicle	1996 DODGE NEON
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 15, 2000
Date Filed	February 29, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TWICE THE HEAD GASKET ON THIS CAR HAS BLOWN. THE FIRST TIME THE CAR WAS AT 35,000 MILES, JUST SHORT OF THE WARRANTY SO IT WAS REPLACED AT NO COST. THE SECOND TIME THE HEAD GASKET BLEW WAS JUST 1 1/2 YEARS LATER AND I WAS QUOTED BETWEEN $800-$1,500 TO HAVE IT REPAIRED AGAIN. CHRYSTLER CORPORATION IS FULLY AWARE THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. I CALLED A NUMBER OF DEALERS WHEN TRYING TO GET THIS CAR FIXED AND EVERY DEALER SAID THIS IS A VERY COMMON PROBLEM. MORE THAN HALF THE DEALERS RECOMMENDED I CALL CHRYSTLER CORPORATION TO GET ASSISTANCE WITH THE COST. AFTER RAISING ENOUGH HELL WITH CHRYSTLER AND THE DEALERSHIP, I WAS ABLE TO GET IT REPAIRED. I DO NOT WANT TO GO THROUGH THIS EVERY YEAR AND A HALF. AND I SHOULD NOT HAVE TO...THIS IS A MAJOR, EXPENSIVE REPAIR AND THAT COMPANY SHOULD HAVE ENOUGH CONFIDENCE IN THEIR PRODUCT TO WARRANTY IT. *AK

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#10037296 — September 5, 2003 — REPLACED HEAD GASKET IN 2000 AND NOW NEED TO REPLACE HEAD GASKET AGAIN IN 2003.

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