NHTSA Complaint #719412 — 1994 PONTIAC GRAND PRIX

VISIBILITY:WINDSHIELD WIPER/WASHER issue reported to NHTSA

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Complaint Details

ODI Number	719412
Vehicle	1994 PONTIAC GRAND PRIX
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Date of Incident	September 17, 1999
Date Filed	February 28, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

MCNAMARA PONTIAC SERVICED THE CAR ON 01/9/98 DUE TO BRAKES PULSATING.AT THIS TIME THEY REPLACED THE WIPER SWITCH.BY SEPTEMBER OF THE FOLLOWING YEAR THE PART FAILED WHILE MY WIFE WAS COMING FROM WORK IN A SEVERE THUNDERSTORM.LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT ANY INCIDENT.WE NOTICED THAT IF WE PUT THE LEFT TURN SIGNAL ON,THE WIPERS WILL WORK.AFTER SPEAKING WITH THE SERVICE REP AT THE DEALER HE STATED THAT THEY COULD NOT MAKE THE REPAIR UNDER THE RECALL BECAUSE OUR VEHICLE VIN HAPPENED TO NOT BE ON THE LIST .WE WERE QUOTED APPROX. $500.00 TO MAKE A REPAIR WHICH I FEEL SHOULD BE COVERED UNDER THIS RECALL.I DON'T UNDERSTAND THAT THE PART THAT WAS REPLACED IN 1998 FAILED SO QUICKLEY....THIS IS THE SECOND TIME I'VE SENT A LETTER TO THIS AGENCY.SO FAR NO RESPONSE..THANK YOU FOR YOUR TIME. *AK

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