NHTSA Complaint #719280 — 1996 CHRYSLER TOWN AND COUNTRY

VEHICLE VIBRATING ABOVE 45 MPH CHRYSLER SAID IT WAS THE TIRES, MICHELIN SAID IT WAS THE VEHICLE. WE GOT 25%OFF THE COST OF NEW TIRES ON 02/04/99 UNDER A LOW SPEED WOBBLE SERVICE BULLITIN NOTICE. TRANSMISSION IS A JOKE. HAVE HAD VEHICLE IN TIME AFTER TIME SINCE 11/14/99 FOR INCOMPLETE WORK , TOOLS LEFT ON THE ENGINE!! TRANSMISSION FLUID AND RADIATOR FLUID LEAKING THE DAY AFTER PICKING UP THE VAN. WE ASKED THE DEALERSHIP TO CHECK ITEMS THAT ANOTHER AUTO SHOP CHECKED AND SAID NEEDED FIXED UNDER THE WARRANTY AND THE DEALERSHIP TOLD US THE OTHER SHOP DIDN'T KNOW ANYTHING THAT THEY WEREN'T A DEALERSHIP! AFTER PUTTING THE MOTOR BACK TOGETHER, ONE OF THE ASKED TO FIX COMPONENTS WAS BROKEN AFTER ALL AND HAD TO BE FIXED. WE ARE STILL EXPERIENCING PROBLEMS WITH "HICK-UPPING" WHILE AT A STOP ALSO A "WANTING TO STALL AND HOLDING BACK FEELING. THIS HAS TO DO WITH THE COIL PACK (WE FEEL0 , THAT WE HAVE ASKED THEM TO CHECK AND LOOKING AT THE FORMS RECEIVED BACK, IT HASN'T BEEN. I HAVE ASKED REPEATEDLY FOR MY COPIES OF THE WORK NEEDING TO BE DONE SHEETS, AND HAVE YET TO RECEIVE THEM. I HAVE MADE COMPLAINT TO THE MANUFACTURER AND HAVE ASKED FOR THE REGIONAL MANAGER TO CONTACT ME, BUT THAT HASN'T HAPPENED YET. THIS WAS DONE ON APPROX. 02/08/00, TODAY IS 02-25-00. *AK( DOT NUMBER: TIRE SIZE: 21565T16MN )