NHTSA Complaint #719148 — 1997 LINCOLN CONTINENTAL

STEERING:LINKAGES:TIE ROD ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	719148
Vehicle	1997 LINCOLN CONTINENTAL
Component	STEERING:LINKAGES:TIE ROD ASSEMBLY
Date of Incident	April 8, 1999
Date Filed	February 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TIE ROD ENDS REPLACED, FRONT END REALIGNED, STEERING MAKING NOISE AND DEALER CLAIMED THAT STEERING RACK NEEDS REPLACED TO COST $500.00, DEALER CLAIMED REPAIRS NOT SUBJECT TO WARRANTLY NOR RECALL. UPON RESEARCH, I FIND THAT LINCOLN HAS ISSUED SERVICE BULLETINS FOR BOTH DEFECTS. I PAID FOR THE WORK TO REPLACE THE TIE ROD ENDS AND HAVE NOT HAVE HAD THE STEERING WORK DONE AS I THINK IT SHOULD BE LINCOLN'S RESPONSIBILITY. THESE FAILURES WERE AT LOW MILES 51,408 AND BECAUSE OF THE SERVICE BULLETINS, LINCOLN IS AWARE OF THESE PROBLEMS. *AK

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