NHTSA Complaint #719120 — 1997 DODGE RAM 2500 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	719120
Vehicle	1997 DODGE RAM 2500
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 1, 1997
Date Filed	February 23, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TRANSMISSION FAILED TO SHIFT CORRECTLY UNDER NORMAL DRIVING CIRCUMSTANCES. VEHICLE WAS STILL UNDER WARRANTY SO WE TOOK IT TO WESTER DODGE IN SEASIDE, CA FOR REPAIR. SERVICE DEPT CHANGED THE VALVE BODY, WASN'T AT SEALS HAD INTERNALLY FAILED. REPLACED THE WHOLE TRANSMISSION. TWO YEARS LATER SAME PROBLEM ARISES AT THIS TIME VEHICLE WARRANTY IS UP. DODGE DEALER REFUSES TO REPAIR AND WARRANT PROBLEM. TOOK TRUCK TO CERTIFIED TRANSMISSION IN GILROY, CA . THEY FOUND THAT THE SEALS WERE BAD IN TRANSMISSION AND BROKEN BELL HOUSING AND OVERDRIVE HOUSING BOLT HOLES WERE STRIPPED. *AK

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