NHTSA Complaint #719088 — 1995 DODGE STRATUS

THE FRONT END STARTED TO SQUEAK GOING OVER BUMPS AS THE SUSPENSION MOVED. THE CAR WAS TAKEN INTO A PRIVATE MECHANIC WHO TOLD ME THE RIGHT BALL JOINT/LOWER CONTROL ARM WAS FAILING AND THERE WAS A RECALL FOR THIS PROBLEM, RECALL #750. I WAS REFERRED TO DAIMERCHRYSLER'S TOLL FREE NUMBER. I CALLED THEM ON 02-17-2000 AND 02-18-2000. BOTH TIMES THEIR REPRESENTITIVE TOLD ME MY CAR DIDN'T FALL UNDER THE RECALL BECAUSE THE VIN NUMBER DIDN'T MATCH THE NUMBERS IN THE RECALL. I TOLD THEM NORMAL WEAR AND TEAR DOESN'T CAUSE BALL JOINT PROBLEMS UNTIL WELL INTO THE 100,000 MILE RANGE. I ALSO TOLD THEM OF THE CARS LOW MILEAGE AND THEY STILL REFUSED TO REPAIR. DAIMERCHRYSLER'S FILE NUMBER IS 6833820. THIS PROBLEM IS A SAFETY HAZARD, THE YEAR, MAKE, MODEL OF MY CAR FALLS UNDER THE RECALL AND CHRYSLER REFUSES TO FIX THIS PROBLEM. *AK