NHTSA Complaint #718946 — 1991 EAGLE TALON

I AM INVESTIGATING PRIOR FAILURES AND/OR ACTIONS TAKEN IN REGARD TO FAILURE OF THE TIMING BELT AUTO-TENSIONER ASSEMBLY. THE TIMING & BALANCER BELTS WERE REPLACED UNDER A MANUFACTURER RECALL: 09594183 RECALL-594-TIMING BELT. THE WORK WAS PERFORMED AGAIN THE FOLLOWING WEEK AT NO-COST, AFTER REPORTING "MORE THAN USUAL ENGINE VIBRATION." I SUSPECTED THAT THE "BALANCE SHAFT" WAS INDEXED 180 DEGREES OUT-OF-PHASE, AS THIS WOULD BE THE ONLY PROBABLE CAUSE FOR "INCREASED ENGINE VIBRATION." THIS WAS CONFIRMED BY THE NOTES IN THE SECOND INVOICE STATING: "ADJUSTED BALANCE SHAFT; LABOR-2.5 HOURS." MY OTHER QUESTION IS IN REGARDS TO THE DEALER'S LIABILITY FOR GOODS AND SERVICES. IF DUE CARE WAS NOT GIVEN, THEN PROPER SERVICE OF A DIRECTLY RELATED COMPONENT CANNOT BE REASONABLY ASSUMED. THEREFORE, THE SUBSEQUENT PREMATURE FAILURE OF THE TIMING BELT AUTO-TENSIONER ASSEMBLY, COULD BE LINKED TO THAT SERVICE. ANY INFORMATION IN REGARDS TO OTHER CASES OF SIMILAR FAILURES AND ANSWERS TO THE LEGAL QUESTIONS WOULD BE VERY HELPFUL. *AK