NHTSA Complaint #718910 — 1996 MERCURY SABLE

STEERING:HYDRAULIC POWER ASSIST SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	718910
Vehicle	1996 MERCURY SABLE
Component	STEERING:HYDRAULIC POWER ASSIST SYSTEM
Date of Incident	December 21, 1999
Date Filed	February 17, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

POWER STEERING ASSIST IS LOST DURING DEACCELERATION DURING COLD WEATHER (<320F) MAKING IT DIFFICULT TO TURN VEHICLE. LOCAL DEALER REVIEWED PROBLEM AND COULD NOT DETERMINE CAUSE DURING FIRST TWO VISITS. THIRD VISIT THEY WANT TO START SWOPING OUT COMPONENTS OUT AT HIGH $ COST. FORD CUSTOMER ASSISTANCE CONTACTED WITH NO RESULTS. DEALER REQUESTED TO CONTACT FACTORY REGIONAL REP. FOR REVIEW FOR DEBUGGING AND FACTORY TECHNICAL ASSISTANCE. NO RESULTS TODATE 2/17/00. *AK

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