NHTSA Complaint #718772 — 1995 DODGE NEON ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	718772
Vehicle	1995 DODGE NEON
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	February 14, 2000
Date Filed	February 15, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

OVERHEATED THE LAST WEEK OF DECEMBER 99 AND HAVE BEEN LOSING RADIATOR FLUID SINCE THEN; NO SIGN OF WATER IN OILPAN UNTIL TODAY. TOWED TO AN OREGON DEALERSHIP AND WAS TOLD THAT MANUFACTURER WILL ONLY PAY FOR THE PARTS AND NOT LABOR. THE SERVICE ADVISOR AS WELL AS ONE OF THEIR MECHANICS ADMITTED THAT THERE IS A PROBLEM WITH THE ORIGINAL CORK-BASED HEAD GASKET DESIGN AND THAT THE MANUFACTURER HAS A NEW METALLIC-BASED GASKET. IF THE MANUFACTURER HAS THESE NEW PARTS AVAILABLE WHY ISN'T THERE A RECALL FOR THIS ITEM? CONSUMERS OF THIS PARTICULAR MAKE AND MODEL SHOULD BE REASSURED THAT THE VEHICLE THEY HAVE PURCHASED WILL NOT FAIL DUE TO ONE FAULTY ITEM! *AK

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