NHTSA Complaint #718649 — 1993 LINCOLN CONTINENTAL

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	718649
Vehicle	1993 LINCOLN CONTINENTAL
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 21, 1999
Date Filed	February 12, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

AT 40,217 MILES ON MY 1993 LINCOLN CONTINENTAL MY " ENGINE CHECK LIGHT" COME ON. I IMMEDIATELY TOOK MY CAR IN FOR SERVICE AND WAS TOLD THAT I HAD BLOWN A HEAD GASKET AND HAD TO REPLACE MY 3.8L ENGINE. I CONTACTED FORD TO FIND OUT WHAT COULD HAVE CAUSED AN ENGINE FAILURE AT ONLY 40,000 MILES. TO DATE, I HAVE NOT RECEIVED A SATISFACTORY ANSWER, ONLY A LOT OF SYMPATHETIC WORDS AND "I AM SORRY MR. BLAIR WE WILL NOT TELL YOU ABOUT THE COMPLAINTS AND PERFORMANCE OF THIS ENGINE AND SINCE YOUR CAR IS OUT OF WARRANTY WE CONSIDER THIS MATTER CLOSED." ON SEARCHING THE INTERNET TO FIND OUT HOW I CAN RESOLVE MY COMPLAINT I HAVE FOUND THAT OTHER FORD CUSTOMERS HAVE HAD SIMILAR PREMATURE 3.8L ENGINE FAILURES. CAN YOU HELP ME RESOLVE MY CONCERNS WITH FORD? WHAT IS THE PROCESS ON ORGANIZING A POSSIBLE CLASS ACTION SUIT ?*AK

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