NHTSA Complaint #718549 — 1992 INFINITI Q45

PLASTIC GUIDE BROKE, CAUSING TIMING CHAIN TO JUMP, CAUSING MANY VALVES TO BEND OR BREAK, AND CAUSING CRACK IN BLOCK. REQUIRED ENGINE REPLACMENT. NOW, 5 MONTHS LATER, THE SAME PROBLEM HAS OCCURRED AGAIN, REQUIRING ANOTHER NEW ENGINE. THE FIRST INCIDENT WAS DOCUMENTED BY AN AUTHORIZED BY INFINITI DEALER. MANUFACTURER WAS CONTACTED AT INITIAL OCCURRENCE, BUT DECLINED RESPONSIBILITY AND OFFERED ONLY TO GIVE A $1000.00 DISCOUNT ON PURCHASE OF NEW INFINITI.THERE APPEARS TO BE IDENTICAL COMPLAINTS FROM OTHER OWNERS DOCUMENTED IN YOUR ARCHIVES (SEE ODI I.D. 702338 & 833873). THIS HAS BEEN AN EXPENSIVE PROCESS AND I BELIEVE THAT INFINITI SHOULD BE MORE RESPONSIVE IN RESOLVING THIS MATTER. *AK