NHTSA Complaint #718522 — 1995 DODGE NEON

I HAVE TAKEN MY VEHICLE IN FOR INSPECTION TO A FEW DIFFERENT SERVICE CENTERS TO MAKE SURE THAT THE DIAGNOSIS WAS THE SAME. THE DIAGNOSIS REVEALS THAT MY HEAD GASKET IS LEAKING OIL. UPON INSPECTION AT EACH DIFFERENT SERVICE CENTER, I WAS TOLD THAT THERE HAVE BEEN SEVERAL NEONS BETWEEN 95-98 THAT HAVE HAD THE SAME TYPE OF PROBLEM. I HAVE EVEN BEEN TOLD THIS FROM A SERVICE REP AT THE CHRYSLER DEALERSHIP. I PURSUED THIS ISSUE BY CONTACTING CHRYSLER CUSTOMER SERVICE AND AFTER ROUGHLY TWO WEEKS, I WAS TOLD THAT CHRYSLER DENYS ANY CLAIM OF NEGLIGENCE IN THE MANUFACTURING OF MY HEAD GASKET. EVEN THOUGH THEY ARE AWARE THAT THERE ARE SEVERAL OTHER NEONS OR OTHER CHRYSLER VEHICLES WITH THE SAME SIZE ENGINE HAVING THE SAME PROBLEM, THEY WILL NOT ASSIST IN ANY REPAIR OF THIS KIND. *AK