NHTSA Complaint #718505 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	718505
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	February 4, 2000
Date Filed	February 9, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

ALTHOUGH I'M NOT THE ORIGINAL OWNER, I HAVE RECEIVED RECALL NOTICES AND OTHER LITERATURE FROM FORD REGARDING THIS VEHICLE. YET I HAVE NEVER BEEN NOTIFIED OF ANY PROBLEM WITH THE HEAD GASKETS FAILING. HOWEVER, I NOW HAVE COME TO FIND THAT THIS IS A KNOWN PROBLEM THAT FORD HAS ACKNOWLEDGED IN RECALL 98-MO1. I HAVE NEVER RECEIVED THIS, AND NOW THE DEALERSHIP I'VE TAKEN THE CAR TO SAYS IT'S TOO LATE. THE FOREMENTIONED LETTER FROM FORD INDICATES THE WARRANTY ON THIS PROBLEM EXPIRES AFTER 5 YEARS OR 60K MILES. NOT WHICHEVER COMES FIRST! THIS CAR CAME INTO SERVICE 3/31/95 (ACCORDING TO YORK FORD) SO THE 5 YRS HAS NOT EXPIRED. HOPEFULLY THIS COMPLAINT DOES NOT FALL ON DEAF EARS, I'M AT MY WITS END IN TRYING TO DEAL WITH FORD ON A PROBLEM THAT THEY ACKNOWLEDGE. THANKS FOR YOUR TIME. *AK

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