NHTSA Complaint #718181 — 1997 FORD F-150

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	718181
Vehicle	1997 FORD F-150
Component	FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Date of Incident	January 25, 2000
Date Filed	February 1, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

BROUGHT VEHICLE IN TO COMPLY WITH RECALL. NO PROBLEMS PREVIOUS TO RECALL, AFTER RECEIVING VEHICLE BACK ALL PROBLEMS STARTED. RECALL WORK WAS NOT DONE PROPERLY. SCREWS WERE NOT REATTACHED TO COVERING OVER FAN BELT, OIL CHANGE AND NEW FILTER WERE NOT DONE ACCORDING TO RECALL. KNOCKING STARTED TO OCCUR IN ENGINE AFTER VEHICLE WAS RETURNED TO ME. CALLED DEALERSHIP BACK TO REPORT THE 2 SCREWS MISSING ANDA KNOCKING SOUND COMING FROM ENGINE. WAS TOLD TO STOP IN ON SAT. TO HAVE SOMEONE PUT IN THE MISSING SCREWS. RETURNED TO SHOP NOONE WAS AROUND TO DO THE WORK. WHILE DRIVING THE TRUCK SAT. THE ENGINE OIL LIGHTS UP. HAD TO FIND A STORE TO BUY OIL AND ADD TO CRANKCASE. HAD TO DO THIS TWICE THAT NIGHT. THE VEHICLE IS NOW AT THE DEALESHIP. I HAVE BEEN TOLD I NEED A NEW ENGINE. THEY WILL PUT IN A REBUILT ENGINE. I AM NOT SATISFIED WITH THIS SOLUTION. I FEEL THAT THEY HAVE RUINED MY TRUCK AND I WON'T FEEL SAFE AND SECURE IN IT ANYMORE. PLEASE CONTACT ME SO I CAN EXPLAIN FURTHER.

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