NHTSA Complaint #718036 — 1997 FORD THUNDERBIRD

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM issue reported to NHTSA

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Complaint Details

ODI Number	718036
Vehicle	1997 FORD THUNDERBIRD
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Date of Incident	January 22, 2000
Date Filed	January 29, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

THIS OCCURRED WHILE DRIVING IN THE PARKING LOT OF A SHOPPING PLAZA. I WAS ONLY GOING ABOUT 10 - 15 MPH AND NEVER EVEN HIT A BUMP OR POT HOLE. THE FRONT END MADE A LOAD POPING NOISE AND I THOUGHT THE TIRES WENT FLAT. BUT THE LOWER CONTROL ARM SNAPPED AND THE CAR FRAME RESTED ON THE TIRES. WEST HERR CLAIMS THEY HAD PEOPLE FROM FORD COME IN AND LOOK AT IT. THE BALL JOINT POPPED OUT OF THE SOCKET . IF I WAS DRIVING ON THE THRUWAY I WOULDN'T BE WRITING THIS LETTER TODAY, I WOULD BE DEAD. THEY REPLACED BOTH SIDES AT MY REQUEST. *AK

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