NHTSA Complaint #717914 — 1997 FORD TAURUS

ELECTRICAL SYSTEM:12V/24V/48V BATTERY issue reported to NHTSA

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Complaint Details

ODI Number	717914
Vehicle	1997 FORD TAURUS
Component	ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Date of Incident	February 10, 1998
Date Filed	January 26, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

IN LESS THAN TWO YEARS OF OWNERSHIP WITH THIS CAR, MY BATTERY HAS BLOWN TWICE. I GO TO START THE CAR AND BATTERY JUST BLOWS UP. THE FIRST TIME I SIMPLY HEARD A CRACKLING NOISE. THE SECOND TIME I HEARD A POP LIKE THAT OF A BALLOON POPPING. INDIVIDUALS HAVE TOLD ME THAT THIS COULD POTENTIALLY CAUSE A FIRE. THE DEALERSHIP CANNOT FIND ANYTHING WRONG; THEY JUST REPLACE THE BATTERY. THEY DO TELL ME THAT IT MUST DEVELOP AN ELECTRICAL SPIKE, BUT THEY HAVE NO WAY OF KNOWING WHERE IT COMES FROM. I BELIEVE THIS IS DANGEROUS. THE SERVICE DEPARTMENT AT THE DEALERSHIP SAYS THAT EVEN IF THEY CHECK ALL THE WIRING HARNESS, THEY MIGHT NOT FIND THE PROBLEM. *AK

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