NHTSA Complaint #717853 — 2000 DODGE GRAND CARAVAN POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

Complaint Details

ODI Number	717853
Vehicle	2000 DODGE GRAND CARAVAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Date of Incident	October 21, 1999
Date Filed	January 25, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ND

Consumer Description

THE OWNERS MANUAL STATES THE VEHICLES HAS A FEATURE CALLED BRAKE/TRANSMISSION INTERLOCK THAT PREVENTS YOU FROM PUTTING THE VEHICLE IN GEAR WHILE RUNNING UNLESS THE BRAKE IS DEPRESSED. MY VEHICLE DOES NOT HAVE THIS FEATURE. CHRYSLER CALLED IT A "CLERICAL ERROR" AND SAID MY MANUAL IS WRONG. MY VAN WAS ORDERED AND MFG IN OCT 99. IT WAS NOT THE FIRST 2000 MODEL MADE. I FEEL ANY VEHICLE WITH FRONT AIRBAGS SHOULD HAVE THIS SAFETY FEATURE. I AM SCARED THAT MY 3 YEAR OLD WILL START THE VAN, PUT IT INTO GEAR(QUITE EASILY DONE), AND DRIVE IT INTO THE GARAGE WALL. THIS WOULD ACTIVATE THE AIRBAGS AND COULD BE FATAL SINCE HE WOULD BE UNRESTRAINED. FORD AND GM HAVE THIS SAFETY FEATURE. WHY DID CHRYSLER SAY THEY HAVE IT IN THEIR MANUAL AND THEN SAY IT WAS A CLERICAL ERROR?*AK

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