NHTSA Complaint #717666 — 2000 CHEVROLET SILVERADO

THE AUTOMATIC TRANSMISSION INTERMITTENTLY FAILS TO ENGAGE ON LAUNCH. THERE IS A DELAY OF 1 TO 2 SECONDS BEFORE THE TRANSMISSION ENGAGES AND THE VEHICLE MOVES. THE FAILED CONDITION APPEARS AS IF THE VEHICLE IS IN NUETRAL AND THEN SLAMS INTO GEAR. THE FAILED CONDITION MAY BE THAT THE VEHICLE IS ACTUALLY TRYING TO LAUNCH IN 3RD AND THEN DOWN SHIFTS AFTER A DELAY. THIS IS A POTENTIALY DANGEROUS CONDITION THAT COULD RESULT IN AN ACCIDENT WHILE CROSSING TRAFFIC OR ENTERING TRAFFIC. I HAVE FOUND VIA THE INTERNET THAT MANY OWNERS OF THIS VEHICLE ARE HAVING THIS PROBLEM WITH BOTH 1999 AND 2000 MODELS. THIS PROBLEM IS VERY INTERMITTENT AND CAN NOT BE REPRODUCED WITH REGULARITY. BECAUSE THE PROBLEM CAN NOT BE REPRODUCED I HAVE NOT TAKEN THE VEHICLE TO THE DEALER, IT WOULD BE A WASTE OF TIME AT THIS POINT. THE DEALER WILL NOT BE ABLE TO REPRODUCE THE FAILURE. I HAVE EXPERIENCED THE PROBLEM 3 TIMES IN 3 MONTHS AND 3000 MILES. IT IS IMPOSSIBLE FOR VEHICLE OWNERS TO GET GM TO DO ANYTHING BECAUSE THE PROBLEM IS SO INTERMITTENT. GM HAS TO BE AWARE OF THE PROBLEM FROM WHAT I HAVE SEEN ON THE INTERNET. PLEASE LET ME KNOW IF I CAN HELP IN ANY WAY WITH YOUR INVESTIGATION. THANK YOU IN ADVANCE FOR YOUR HELP.