NHTSA Complaint #717550 — 2000 FORD WINDSTAR

SEATS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 717550
Vehicle 2000 FORD WINDSTAR
Component SEATS
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State IL

Consumer Description

THE ANCHOR POINT ON THE SECOND ROW CAPTAIN CHAIRS ARE IN THE LOWR LEFT HAND CORNER OF THE SEAT. IN THE OPERATOR MANUAL THEY ARE SHOWN AS BEING IN THE CENTER OF THE SEAT. WE CONTACTED THE DEALER, WHO SPOKE THE FACTORY. THEY SAID THE MANUAL WAS A MISPRINT AND THE SEATS WERE DESINGED THAT WAY WITH THE ANCHOR POINT BEING ON THE LOWER LEFT. ALL THE OTHER SEATS HAVE THE ANCHOR POINTS IN THE CENTER OF THE BACK OF THE SEAT. WITH ANCHOR POINT BEING OFFEST IT CUASE THE STRAP TO RUN ON A DIAGNAL FROM TOP BACK TO THE LOWER LEFT HAND CORNER, AS YOU ARE LOOKING AT THE BACK OF THE SEAT. I HAVE NOT SEEN ANY OTHER VEHICLES, WHERE THE ANCHOR POINT IS OFF CENTERED. PLEASE RECALL THIS VAN AND MAKE FORD FIX THE PROBLEM BEFORE A CHILD IS HURT. THANK YOU.

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