NHTSA Complaint #717424 — 1995 FORD TAURUS

CONTACTED MR.JAC NASSER BY CERTIFIED MAIL AND WAS SUSEQUENTLY CONTACTED BY A MR.LANCE TANG WHO STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUTSIDE THE WARRANTY PERIOD.THERE IS A FORD SERVICE BULLETIN 97-12 WHICH ADDRESSES THIS PROBLEM AND ATTEMPTS WERE MADE TO RECTIFY THE PROBLEM. THE DEALER REFUSES TO DO ANY FURTHER REPAIRS ALTHOUGH THE PROBLEM STILL EXISTS WHICH CAUSES THE SPEEDOMETER TO FLUCTUATE WILDLY AT SPEEDS IN THE VICINITY OF 40 - 50 MPH. THIS IS A RIDICULOUS CLAIM AS THEIR CONTENTION IS THAT IT IS OUTSIDE THE WARRANTY PERIOD EVEN THOUGH THE PROBLEM RE-OCCURS. THIS IS NOT FIXING A PROBLEM IT IS ONLY A BAND AID TO GET THE VEHICLE PAST THE WARRANTY MILEAGE. THIS IS A SAFETY PROBLEM AS COVERED BY FMVSS101. NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK