NHTSA Complaint #717417 — 1996 FORD WINDSTAR

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	717417
Vehicle	1996 FORD WINDSTAR
Component	STEERING
Date of Incident	December 1, 1998
Date Filed	January 16, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

THE RIGHT REAR SPEED SENSOR QUIT WORKING AND WAS DETERMINED AS NEEDING REPLACEMENT BY JOE MAHAN FORD IN PARIS, TN. THE COST IS APPROXIMATELY $100, BUT I FEEL THIS IS A SAFETY CONCERN BECAUSE WITHOUT IT WORKING, THE ANTI-LOCK BRAKES WILL NOT WORK. ALSO, THE SPEEDOMETER IS BROKEN. WHILE DRIVING OVER 30MPH, THE NEEDLE JUMPS AROUND TO 80 OR MORE AND THE CORRECT SPEED CANNOT BE DETERMINED. AGAIN, THIS SHOULD BE A SAFETY CONCERN BECAUSE SPEED SHOULD BE KNOWN AT ALL TIMES. I CONTACTED FORD CUSTOMER RELATIONS DEPARTMENT, BUT THEY STATED THAT THEY COULD BE OF NO ASSISTANCE. I REALLY NEED THESE ITEMS FIXED, BUT THE COMBINED COST IS GREATER THAN $400 AND I FEEL FORD SHOULD AT LEAST SHARE IN THE COST. *AK

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