NHTSA Complaint #717387 — 1995 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	717387
Vehicle	1995 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 14, 2000
Date Filed	January 15, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY 95 WINDSTAR HAS BEEN NOTHING BUT PROBLEMS SINCE DAY ONE. MY TRANSMISSION WENT WITHIN 6 MONTHS AFTER PURCHAS., NOW THE HEAD GASKET ARE GONE, AND FORD KNEW THERE WAS A KNOWN PROBLEM WITH PREMATURE FAILURE ON THERE HEAD GASKETS ON 3.8L ENGINES. I NEVER RECEIVED THE NOTIFICATION LETTER FROM FORD ABOUT THIS PROBLEM. I HAD VEHICLE TOWED TO NEAREST DEALERSHIP MALOUF FORD IN NORTH BRUNSWICK, NJ AND WAS TOLD IT'LL COST ME ABOUT $1400 TO REPAIR. I FEEL THIS IS TOTALLY UNFAIR TO SADDLE THE CONSUMER AGAIN WITH REPAIR BILLS FOR SOMETHING FORD NEW WAS A PROBLEM. THEY SHOULD HONOR THERE PRODUCT AND FIX AND NO COST TO ME. I WILL BE FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND THE SMALL CLAIMS COURT IF FORD DOESN'T WHAT I FEEL IS FAIR AND RIGHT. THANKS FRANCISCO MARTINEZ. *AK

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