NHTSA Complaint #717303 — 1995 FORD MUSTANG

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	717303
Vehicle	1995 FORD MUSTANG
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	December 23, 1999
Date Filed	January 13, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ME

Consumer Description

WHILE TRAVELING ON HIGHWAY, THE ENGINE OVERHEATED AND HEAT NOT WORKING. NO ENGINE LIGHT CAME ON. WAS ABLE TO MAKE IT BACK HOME WHEN THE CAR STOPPED RUNNING. TOOK IT TO LOCAL MECHANIC WHO REPLACED THERMOSTAT, CHANGED COOLANT AND OIL. NEXT DAY CAR STILL OVERHEATED AND NO HEAT. TOOK IT TO FORD DEALERSHIP, WHO DID SAME AS MECHANIC WITH SAME RESULT. THEY CHECKED THE WATER PUMP, NOTICED WHITE SUBSTANCE IN RADIATOR. THEY RECOMMENDED AND REPLACED RADIATOR. I WAS TOLD HEAD GASKET IS OK AT THIS TIME. THEY RELEASED THE CAR TO ME. I DROVE THE CAR FOR A WEEK, AND TEMPERATURE GAUGE FLUCTUATED AND HEAT VERY SPORADIC. TOOK IT BACK TO DEALERSHIP, AND THEY STATE I NEED NEW HEAD GASKETS. THEY WILL NOT REFUND MONEY FOR RADIATOR REPLACEMENT. I CONTACTED FORD MOTOR, AND THEY STATED THEY WILL NOT REFUND MONEY FOR RADIATOR OR PAY FOR HEAD GASKETS.*AK

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