NHTSA Complaint #716916 — 1996 FORD MUSTANG ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	716916
Vehicle	1996 FORD MUSTANG
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	December 23, 1999
Date Filed	January 5, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

I HAVE CONTACTED FORD MOTOR COMPANY'S CUSTOMER SERVICE DEPARTMENT AS WELL AS MY LOCAL FORD DEALER (CHARLIE HILLARD FORD-FORT WORTH). THEY BOTH TELL ME THAT THE HEAD GASKET ON A 1995 FORD WINSTAR HAS BEEN RECALLED. THIS VEHICLE HAS VIRTUALLY THE SAME 3.8L V6 ENGINE AS MY 1996 FORD MUSTANG. MY LOCAL FORD COMPANY TELLS ME THE ONLY DIFFERENCE IN THE TWO ENGINES IS THAT ONE VEHICLE IS FRONT-WHEEL DRIVE, AND THE OTHER REAR-WHEEL DRIVE. THE HEAD GASKETS SHOULD BE MANUFACTURED THE SAME ON THESE TWO VEHICLES. HOWEVER, FORD TELLS ME THEY CANNOT HELP ME PAY FOR THIS REPAIR - WHICH WAS A FAILURE OF THE HEAD GASKET. ADDITIONALLY, MY MECHANIC SAYS HE AND OTHER MECHANICS HE KNOWS HAVE SEEN THE SAME PROBLEM FREQUENTLY ON FORD MUSTANGS AND FORD THUNDERBIRDS WITH THIS SAME 3.8L V6 ENGINE. *AK

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